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YOU ARE REQUIRED TO PLEASE READ THE SECURITY AND PRIVACY TERMS POSTED ON THIS WEBSITE CAREFULLY BEFORE MAKING ANY PURCHASES. YOUR DECISION TO MAKE ANY PURCHASES FROM THIS WEBSITE, CONFIRMS THAT YOU HAVE FULLY ACCEPTED ALL THE TERMS AND REGULATIONS, AS STIPULATED ON THIS WEBSITE.
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Q: What Information About Me Is Collected and Stored?
A: TenderHelpers HomeCare Ltd. collects two types of information on this web site: Personal Information and Non-Personal Information.
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Q: What Type of Personal Information is Collected?
A:"Personal Information" is information we collect on this web site that can be used to identify or contact you, such as your full name, street address, e-mail address, telephone number, credit card number and credit card expiration date. We will use the Personal Information that you provide to us only for the purposes described in this Privacy Policy or as otherwise disclosed at the time we request such information from you.
We collect and store Personal Information that you provide to us when using this web site when communicating online or through e-mail. For example, when you place an order, we collect and store some or all of the Personal Information that you provide. This Personal Information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service.
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Q: What is Non-Personal Information?
A:"Non-Personal Information" is information we collect automatically whenever you interact with this web site, including your IP address, browser information and reference site domain name. Also, like many web sites, we use "cookies", which are files stored on your computer's hard drive by your browser.
Cookies help us to identify account holders and to optimize your shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this web site without checking out.
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Q: Is Information Collected From Children?
A: We do not sell or ship any items ordered through this web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. Because it is important to protect the privacy of children on the Internet, if you are under the age of 18, you should use this web site only with the involvement of a parent or guardian and should not submit any personal information to us.
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Q: With Whom Do We Share Information?
A: We do not share with others any Personal Information that you provide to us through this web site, except as described in this Privacy Policy at the time of disclosure, or in situations where you have provided consent.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping. We provide Personal Information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release Personal Information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of TenderHelpers HomeCare Ltd., or business partners, customers or others.
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Q: What Steps are Taken to Keep my Personal Information Secure?
A: We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us.
Although we exercise care to protect your Personal Information, we remind you that there is always some risk involved in transferring data over the Internet, particularly if you send information to us via an unsecured means, such as an email.
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Q: How Can I Access, Correct and Update my Personal Information?
A: You can access, correct and update certain personal information that you have provided to us by clicking on "Manage Your Account", found as a link at the bottom of each page.
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Q: Privacy - Your Information?
A: We do not sell, trade, share or lend any information collected on this web site.
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Q: What Happens When I Link To Or From Another Web Site?
A: This web site may contain links to web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other web sites. We encourage you to be aware of that when you leave this web site and to read the privacy policies of each and every web site that you visit.
If you have accessed this web site through another web link, those web sites may be an advertising or marketing partner. Information you provide to us is collected by us, and our use of this information is governed by this Privacy Policy.
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Q: How Will I Be Informed About Changes Regarding This Privacy Policy?
A: If we make any material changes to this Privacy Policy, we will post a notice on this web site notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this web site periodically to see if any recent changes to this Privacy Policy have occurred.
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Q: Your Account Activity?
A: You are responsible for all activity on your account, including all purchases made by you or anyone you allow to use your account, including your children, other members of your family or friends. This means that, unless your account or credit information is obtained unlawfully or fraudulently by someone other than those authorized to use your account, you will be responsible for all usage and purchases under your account. You agree to authorize TenderHelpers HomeCare Ltd. to collect payment via PayPal from the credit you supplied, for the purchases you make on-line when you purchase any products and/or services offered on the TenderHelpers HomeCare Ltd. web site.
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Q: DISCLAIMER
A: YOUR USE OF THIS WEB SITE IS AT YOUR OWN RISK. THE PRODUCTS AND SERVICES OFFERED ON THIS WEB SITE ARE "AS IS" AND WE OFFER NO WARRANTIES OR CLAIM THAT A PRODUCT WILL WORK OR BE FIT FOR A PARTICULAR PURPOSE. THAT RESPONSIBILITY FALLS WITH THE MANUFACTURER.
ALL PRODUCTS PURCHASED THROUGH THIS WEB SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OFFERED BY THEIR RESPECTIVE MANUFACTURER/DISTRIBUTOR OR SUPPLIER. WARRANTY IS BEYOND OUR CONTROL AND IS THE SOLE RESPONSIBILITY OF THE MANUFACTURER OR DISTRIBUTOR/SUPPLIER. WE ARE NOT RESPONSIBLE FOR THAT. WE WILL NOT BE RESPONSIBLE FOR PRODUCT FAILURE/MALFUNCTION OR CLAIMS RESULTING FROM NORMAL WEAR AND TEAR.
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Q: Revisions of This Security and Privacy Notice
A: We reserve the right to amend, revise or update these terms detailed on this web site without prior notice. This is for our mutual legal and protective benefit.
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Q: Termination
A: You as a Purchaser or us as Seller, can cancel an account at any time without prior notice or reason.
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